Tourism

[Tourism5] Lack of showing Malaysia as an advanced nation

admin — Fri, 19 Aug 2022 02:36:24 +0000

[Tourism5] Lack of showing Malaysia as an advanced nation admin Fri, 08/19/2022 - 10:36

Lack of showing Malaysia as an advanced nation

Sequence Number 5 Industry Tourism Banner How 5G enabled

Autonomous vehicles as mode of transport to provide convenient and timely shuttles and congestion-free transfers for visitors especially in high traffic areas.

Data Flows

Title Devices Icon Description

Sensors along the route and in the autonomous vehicles
Identified routes to be used between tourist sites
Identify autonomous minibuses to be used

Title Connectivity Icon Description

Transfer of environmental data and high-definition image and video data

Title Edge Compute Icon Description

Edge leveraged for real-time accuracy of traffic related data and detection of objects and surroundings
Minibuses are 5G-enabled for real-time interaction

Title Cloud Compute & Storage Icon Description

All data and content owned and stored in enterprise storage of relevant tourist attractions/organisations

Title Applications & Services Icon Description

AI (ML / MV) applied to analyse data for optimised vehicle routes
Built-in robot to advise users of interesting spots during the trip

Title Inform Decision Makers Icon Description

Real-time response to unexpected changes in traffic and/or environmental conditions

Title Support Decision Making Icon Description

Dashboard for tourist destination planning

Application Logic

Description

AVs will follow scheduled routes passengers and pick up tourists at departure points.
Connected cameras around tourist sites will gather information on traffic conditions feeding into AV.
5G sensors will collect data for predictive and preventive measures.

Description

AI and MV to analyse vast amounts of data over the 5G network in real-time to detect current and potential impacts to routes.
Insights generated will be pushed directly to the vehicle in real-time to adjust for any unexpected changes to its original route, increasing efficiency.

Description

Tourists enjoy a new experience on autonomous vehicles, being able to select pick up and drop off points through the tourism application.
Estimated time to destination with all relevant traffic information will be provided on a dashboard for tourist to view including scenery information.

Expected benefits

New and exciting experience for visitors
Reduce travel time for tourists, leading to increased visits
Effective use of resources (e.g., energy/gas) with improved efficient routes

Key value created

Increased visitor traffic with efficient transportation

[Tourism6] Unable to ensure asset availability at attraction site

admin — Fri, 19 Aug 2022 02:42:21 +0000

[Tourism6] Unable to ensure asset availability at attraction site admin Fri, 08/19/2022 - 10:42

Unable to ensure asset availability at attraction site

Sequence Number 6 Industry Tourism Banner How 5G enabled

Ensuring attractions and facilities are always available through early fault detection and providing information through signages and mobile apps for visitors to plan itinerary changes in case of unavoidable downtimes.

Data Flows

Title Devices Icon Description

Sensors monitor applicable assets (e.g., rotations, temp, pressure, voltage, etc.)
Cameras could be fixed to drones to collect visible data about availability

Title Connectivity Icon Description

Real-time sensor data and high-resolution image and video data transferred over 5G

Title Edge Compute Icon Description

In the case of cameras, it could be time critical since visible defects can be immediately acted upon

Title Cloud Compute & Storage Icon Description

All data gathered is owned and stored in enterprise storage

Title Applications & Services Icon Description

AI (ML) models applied for predictive analytics of the assets
AI (MV) in a number of cases: visible defects spotted immediately

Title Inform Decision Makers Icon Description

Notifications of any abnormalities sent to the operations teams for repairs or maintenance

Title Support Decision Making Icon Description

End of process

Application Logic

Description

5G cameras capture high-definition images and video data of tourist site infrastructure and assets (e.g., roller coaster tracks).
Sensors can monitor the usage and internal status of the tourist site assets (e.g., ticketing machines, automated gates, etc.)

Description

Data gathered will be used to develop AI (ML) models to be able to detect and predict any abnormalities or potential component failures.
In the case of MV data, we focus on visible defects/issues/etc.

Description

Insights generated will be provided to the operations teams to take the necessary actions (e.g., repairs, maintenance, component replacements, etc.)
Maintenance schedules can also be updated in real-time, and parts can be ordered for timely repairs.

Expected benefits

Ensure availability of assets to deliver uninterrupted service
Improved planning for operations teams

Key value created

Fully operational tourist site to maximise revenue opportunities

[Tourism7] Lack of aligned tourist data collection resulting in poor future forecasting of tourist expectations

admin — Fri, 19 Aug 2022 02:46:43 +0000

[Tourism7] Lack of aligned tourist data collection resulting in poor future forecasting of tourist expectations admin Fri, 08/19/2022 - 10:46

Lack of aligned tourist data collection resulting in poor future forecasting of tourist expectations

Sequence Number 7 Industry Tourism Banner How 5G enabled

Collect data from all major tourist attractions into a single data platform and generate insights on consumer behaviour and historical spending to provide highly personalised end-to-end visitor experience.

Data Flows

Title Devices Icon Description

Cameras/Sensors collect data
Making sure that we collect data at all sites: Fix the data to be gathered + formats

Title Connectivity Icon Description

High-resolution image and video data transferred over 5G
Access through mobile app made possible by 5G

Title Edge Compute Icon Description

Title Cloud Compute & Storage Icon Description

All data and content owned and stored in enterprise storage of relevant tourist attractions/organisations such that it is easily accessible for future reference by various systems
Align standards between sites and companies

Title Applications & Services Icon Description

MV/ML applied to identify demographics (e.g., age, gender, etc.)
AI is used to track consumer behaviour, spending habits, interest, etc.

Title Inform Decision Makers Icon Description

AI generated insights provide predictions of emerging trends for specific products or attractions to plan accordingly

Title Support Decision Making Icon Description

Insights into marketing and infrastructure investment decisions

Application Logic

Description

Cameras deployed will gather high resolution images and video files of tourists within the vicinity.
Sensors to track:
Tourist habits and preferences
Congestion levels for heat mapping
Data gathered from the use of mobile apps of purchases, bookings, views, etc.
Other relevant data to be gathered.

Description

Vast amounts of data files will be transferred in real-time to be processed by AI which analyses and tracks demographics, purchases, etc. (e.g., age, gender, etc.)
AI/ML-enabled analytics are used to detect tourist traffic and identify locations at which crowds are formed as well as identifying tourism spending habits.

Description

Real-time generated analysis provides management with actionable insights for better future planning such as:
Product placement at key crowd attractions, with recommendations of POIs
Investment opportunities to increase revenue streams
Adapt attractions to better suit specific demographics

Expected benefits

Potential with increased sales of merchandise with strategic product placement
Tourist data provide insights to design strategies to increase duration and spending during visits

Key value created

Increased revenue through data-driven insights and planning

[Tourism4] Lack of up-to-date interactive contents and guided information for tourist/visitors

admin — Fri, 19 Aug 2022 02:01:58 +0000

[Tourism4] Lack of up-to-date interactive contents and guided information for tourist/visitors admin Fri, 08/19/2022 - 10:01

Lack of up-to-date interactive contents and guided information for tourist/visitors

Sequence Number 4 Industry Tourism Banner How 5G enabled

Mobile autonomous robots with creative contents that could be customised and built by Malaysian startups.

Data Flows

Title Devices Icon Description

Mobile autonomous robots (output)
5G sensors and cameras used to collect data (e.g., obstacles, weather, closure of activities, etc.)

Title Connectivity Icon Description

5G enables the robot to communicate on-the-go wirelessly
Real-time interaction and response

Title Edge Compute Icon Description

Edge computing in the robot for navigational purposes (detecting obstacles, change routes, etc.), but increasingly other information as well

Title Cloud Compute & Storage Icon Description

All data and content owned and stored in enterprise storage of relevant tourist attractions/organisations

Title Applications & Services Icon Description

AI (ML and MV) models will be developed for navigation robots
Robots to be updated on an ongoing basis

Title Inform Decision Makers Icon Description

Real-time response to unexpected changes in traffic and/or environmental conditions

Title Support Decision Making Icon Description

Alert if abnormalities detected

Application Logic

Description

Mobile robots could be deployed to areas such as airports, malls, museums to provide guidance to tourists and visitors.
Connected cameras at the site will gather information on traffic conditions as well as additional input on the environment.
5G sensors will collect data for predictive and preventive measures.

Description

AI and MV to analyse vast amounts of data over the 5G network in real-time to detect current and potential impacts to routes.
Real-time interaction with robot to load the latest information.
Insights generated will be pushed directly to the robot in real-time to adjust for any unexpected changes to its original route, increasing efficiency.

Description

Robots can seamlessly assist tourists and visitors while navigating places and valuable services in large areas, providing peace of mind.
Robots could also be used to deliver sales, e.g., drinks, snacks, etc.

Expected benefits

Differentiating experiences for visitors
Reputation benefits of comfort with repeat visits
Swiftly serve tourists and visitors efficiently and disseminate information effectively

Key value created

Differentiated services with autonomous robot guides

[Tourism3] Management & safety of crowds at events and tourist sites

admin — Fri, 19 Aug 2022 01:49:52 +0000

[Tourism3] Management & safety of crowds at events and tourist sites admin Fri, 08/19/2022 - 09:49

Management & safety of crowds at events and tourist sites

Sequence Number 3 Industry Tourism Banner How 5G enabled

Provide personalised route guides, alerts when crowds get too large, provide real-time directions, and alert of suspicious behaviour or vandalism.

Data Flows

Title Devices Icon Description

5G cameras in critical areas
5G drones to capture aerial footage
Motion/noise sensors

Title Connectivity Icon Description

High-resolution images and video data transferred over 5G in real-time

Title Edge Compute Icon Description

Over time, this can become time-critical and at that moment, we will add Edge to the solution

Title Cloud Compute & Storage Icon Description

All data gathered is owned and stored in enterprise storage

Title Applications & Services Icon Description

Apply MV to track demographic information of tourists
AI can be applied to predict potential crowd congestion
Track suspicious behaviours and movement

Title Inform Decision Makers Icon Description

Analysis will trigger crowd management protocols (e.g., closing of sites, crowd limitations, route management)

Title Support Decision Making Icon Description

Dashboard display with generated insights used for efficient management, control and future planning

Application Logic

Description

Multi-angle cameras, sensors and drones deployed at tourist sites, events, conferences or malls to capture people's movement.
Additionally, utilise data and insights of number of people using 5G at a specific tourist site.

Description

5G’s large bandwidth enables the transfer of large data sets for processing in real-time.
Real-time high-resolution images and video data gathered will assist AI in its processing accuracy.
Having access to historic data to predict future levels helps us take action before they occur.

Description

Insights generated on facility usage, helping management identify main attractions/congregation areas can provide facilities with actionable insights to manage the crowd and optimise route pathways.
AI models will be able to detect suspicious activities and trigger alerts for preventive action.

Expected benefits

Efficient crowd management for safety and efficiency
Optimised route pathways provide better experience of the event/site
Opportunities for highly personalised advertisement revenue streams

Key value created

Increased traffic of visitors leading to increased revenue

[Tourism2] Inability to deliver differentiated experience at event and tourist sites

admin — Fri, 19 Aug 2022 01:42:37 +0000

[Tourism2] Inability to deliver differentiated experience at event and tourist sites admin Fri, 08/19/2022 - 09:42

Inability to deliver differentiated experience at event and tourist sites

Sequence Number 2 Industry Tourism Banner How 5G enabled

Immersive and exciting experience with 3D overlays with interactive AR/VR and holographic images at the site.

Data Flows

Title Devices Icon Description

AR/VR headsets at the site
Cameras/Sensors at various locations
Images available from other sites
Use professional staff to deliver content

Title Connectivity Icon Description

5G’s high bandwidth and low latency enabling better experience

Title Edge Compute Icon Description

Certain content could be stored at the edge
Time critical interactive running on the edge

Title Cloud Compute & Storage Icon Description

All data and content owned and stored in enterprise storage of relevant tourist attractions/organisations.

Title Applications & Services Icon Description

AI (MV) applied to images received
What MV to be applied still to be agreed
What ML to be applied still to be agreed
MV data OpenXR-enabled

Title Inform Decision Makers Icon Description

Real-time realistic AR/VR recreation of historical sites, live stream events, etc.

Title Support Decision Making Icon Description

Immersive engagement with a tourist attraction

Application Logic

Description

Depending on the tourist site, tourists will be handed a AR/VR headset or could use their 5G mobile devices to download the Immersive Tourism App.
We need to set standards for sites to adhere to so they will be made visible via the XR interface.

Description

Computer vision-enabled accurate tracking of objects using cameras or sensors on the 5G mobile device or AR/VR headsets.
Sightseeing activities can be gamified with AR, engaging tourists through key touchpoints.

Description

AR/VR can deliver 3D immersive experiences such as live-stream tours at festivals, virtual walking tours, and exploration of famous attractions such as historical digital worlds (e.g., era of dinosaurs etc.)
Tourism can be gamified (e.g., in collaboration with partners) at sites to deliver exciting and interesting visits.

Expected benefits

New and differentiated experience for visitors, attracting more traffic and revisits
Remote tourism to encourage visits to physical sites
Opportunities for highly personalised advertisement revenue streams

Key value created

Increased revenue with new and different experiences

[Tourism1] Inability to demonstrate differentiated Malaysian experience when holiday plans are made

admin — Fri, 19 Aug 2022 01:34:57 +0000

[Tourism1] Inability to demonstrate differentiated Malaysian experience when holiday plans are made admin Fri, 08/19/2022 - 09:34

Inability to demonstrate differentiated Malaysian experience when holiday plans are made

Sequence Number 1 Industry Tourism Banner How 5G enabled

Visitors can start planning their trip through state-of-the art interfaces such as interactive AR/VR content and a single website that consolidates transport and accommodation bookings.

Data Flows

Title Devices Icon Description

5G mobile devices
AR/VR headsets used remotely (e.g., at home etc.)
Data of many sites in Malaysia made accessible for AR/VR (OpenXR)

Title Connectivity Icon Description

5G’s high bandwidth and low latency enabling better experience
Where available in country with potential visitors

Title Edge Compute Icon Description

Certain content could be executed at the edge to enable low latency for the best real-time viewing experience

Title Cloud Compute & Storage Icon Description

All data and content owned and stored in enterprise storage of relevant tourist attractions/organisations.
Data accessible to consumers globally

Title Applications & Services Icon Description

AI (MV) applied to enhance AR/VR models to be viewed remotely
AI (ML) is used to link customers to potential sites
Data from many sites is visible via this UI

Title Inform Decision Makers Icon Description

Real-time realistic AR/VR recreation of historical sites, live stream events, etc.

Title Support Decision Making Icon Description

Immersive engagement and exploration of the site

Application Logic

Description

A visitor can plan for their visit by exploring the tourist sites through AR/VR.
Tourists download the all-in-one application and input their key personal information and have access to an array of services.
The application is connected to a platform with curated ecosystem partners (i.e., online/offline merchants, local accommodation, startups from rising economy, etc.)

Description

Tourists can then plan their journey through a single app before arriving in Malaysia and the app accompanies them throughout their stay. Service includes:
Experience tourist site through AR/VR
Flight and accommodation booking and check-ins
Itinerary planning
Access transportation options and route maps

Description

Tourists will be able to experience sites even during the planning process and organise a seamless visit to Malaysia.
AI/ML-enabled analytics used to push highly customised tourism products and services and enabling identification of pain points to craft new innovative marketing strategies.
PGM for setting data standards for sites to collect data and made visible via this data platform and XR.
Standards for crosslinking data sources.

Expected benefits

Visitors able to enjoy immersive experience of tourist sites remotely through AR/VR
Single point to perform planning and bookings of travel before arrival to Malaysia
Able to provide recommendations to boost revenue throughout the visit

Key value created

Increase Malaysia’s presence as a preferred tourist destination

Tourism

admin — Sun, 05 Dec 2021 00:04:58 +0000

Tourism Tourism admin Sun, 12/05/2021 - 08:04 12

Image

5G for Tourism

Bringing Malaysia to the Global Stage

Industries for Future Image

Seamless end-to-end experience with smart airport operations, smart cities, and AR/VR/MR-enhanced services

Remote access to locations and activities of interest with high definition cameras and interconnected devices that give visitors a glimpse at attractions even when travel isn’t possible

Impact of 5g slide text

AR/VR immersive experience of tourist sites
3D motion tracking
Remote access to interesting locations and experiences

Disclaimer of Endorsement

All information provided on potential 5G-enabled solutions and potential vendors is provided for information purposes only and based on our awareness of the available 5G-enabled solutions and potential vendors in the market. It does not constitute endorsement, recommendation or favouring by DNB. It is your responsibility to verify and evaluate such 5G-enabled solutions and potential vendors. DNB is not an agent or legal representative of any of such 5G-enabled solutions and potential vendors, is not associated or endorsed by such potential vendors, has no authority to act on behalf of any such potential vendors, and will be an independent party if you enter a business relationship with such potential vendors. Third party links included are for convenience only and are not under DNB’s control. DNB does not assume any responsibility or liability for your use of such third-party links.

Horizontal Solutions

Title Autonomous robotics Description

Autonomous robots and aerial drones can traverse harsh and dangerous environments and reduce hazard risks for human workers. Such technology will provide enhanced monitoring and safety upkeep for facilities. They can be fitted with various sensors geared towards the purpose they are meant for and by using 5G, we can deploy them in real-time whereby the data collected can be sent directly to an AI application for investigation and immediate further action.

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Title Wearables Description

Wearable technology allows security and medical personnel to conduct background and health checks efficiently. Of course, they have a much broader focus and can be used in many different industries where clothing has been enriched with wearable technologies. Wearables are also able to collect extra information for a 5G-enabled digital service.

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Title Sensors Description

Sensors are crucial for capturing real-time data and insights and pave the way for more informed decision-making. Sensors will be the data collection point for every 5G-enabled digital service and therefore will have to cover a broad spectrum of types of information to be collected and the way they are connected to the DNB 5G network.

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Title XR (Mixed Reality) Description

XR is set to take work and play to the next level with cutting edge technology never seen before. These devices have the potential to boost productivity and enhance entertainment, changing the way we experience our reality through digital transformation. There is an increasing broad spectrum of devices available for both consumer and enterprise markets, making it increasingly important for each user experience.

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