As 5G usage grows exponentially across the globe, so do consumer expectations. In this ConsumerLab insight report, Ericsson uncovers the key trends that are influencing the adoption, usage, and perception of consumers towards 5G. It’s the biggest ever 5G consumer study, covering the opinions of 1.3 billion consumers and 220 million 5G users. This report also suggests five important steps service providers can take to meet consumer expectations now and in the future.

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