The Covid-19 pandemic has forced many small and medium-sized businesses (SMBs) to revamp their business models, strategies, and operations in order to survive. While many businesses with experience of remote working prior to the outbreak were able to seamlessly adopt work-from-home practices, others struggled to adapt to the new normal in a timely fashion. In fact, the pandemic has become a digital tipping point for SMBs, dramatically raising the bar for any SMB that wants to be successful going forward.

To get a clearer picture, Ericsson spoke to over 2000 SMB decision-makers and employees across 11 markets, looking ahead to what’s in store for SMBs in a post-Covid landscape.

Provided courtesy of Ericsson © Ericsson

Download Full PDF