Lack of up-to-date interactive contents and guided information for tourist/visitors
Sequence Number
4
Industry
Tourism
Banner
How 5G enabled
Mobile autonomous robots with creative contents that could be customised and built by Malaysian startups.
Data Flows
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Devices
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Description
Mobile autonomous robots (output)
5G sensors and cameras used to collect data (e.g., obstacles, weather, closure of activities, etc.)
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Connectivity
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Description
5G enables the robot to communicate on-the-go wirelessly
Real-time interaction and response
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Edge Compute
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Description
Edge computing in the robot for navigational purposes (detecting obstacles, change routes, etc.), but increasingly other information as well
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Cloud Compute & Storage
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All data and content owned and stored in enterprise storage of relevant tourist attractions/organisations
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Applications & Services
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Description
AI (ML and MV) models will be developed for navigation robots
Robots to be updated on an ongoing basis
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Inform Decision Makers
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Real-time response to unexpected changes in traffic and/or environmental conditions
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Support Decision Making
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Alert if abnormalities detected
Application Logic
Description
Mobile robots could be deployed to areas such as airports, malls, museums to provide guidance to tourists and visitors.
Connected cameras at the site will gather information on traffic conditions as well as additional input on the environment.
5G sensors will collect data for predictive and preventive measures.
Description
AI and MV to analyse vast amounts of data over the 5G network in real-time to detect current and potential impacts to routes.
Real-time interaction with robot to load the latest information.
Insights generated will be pushed directly to the robot in real-time to adjust for any unexpected changes to its original route, increasing efficiency.
Description
Robots can seamlessly assist tourists and visitors while navigating places and valuable services in large areas, providing peace of mind.
Robots could also be used to deliver sales, e.g., drinks, snacks, etc.
Expected benefits
Differentiating experiences for visitors
Reputation benefits of comfort with repeat visits
Swiftly serve tourists and visitors efficiently and disseminate information effectively
Key value created
Differentiated services with autonomous robot guides