Lack of aligned tourist data collection resulting in poor future forecasting of tourist expectations
Sequence Number
7
Industry
Tourism
Banner
How 5G enabled
Collect data from all major tourist attractions into a single data platform and generate insights on consumer behaviour and historical spending to provide highly personalised end-to-end visitor experience.
Data Flows
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Devices
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Description
Cameras/Sensors collect data
Making sure that we collect data at all sites: Fix the data to be gathered + formats
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Connectivity
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Description
High-resolution image and video data transferred over 5G
Access through mobile app made possible by 5G
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Edge Compute
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Description
N/A
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Cloud Compute & Storage
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Description
All data and content owned and stored in enterprise storage of relevant tourist attractions/organisations such that it is easily accessible for future reference by various systems
Align standards between sites and companies
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Applications & Services
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Description
MV/ML applied to identify demographics (e.g., age, gender, etc.)
AI is used to track consumer behaviour, spending habits, interest, etc.
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Inform Decision Makers
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Description
AI generated insights provide predictions of emerging trends for specific products or attractions to plan accordingly
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Support Decision Making
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Description
Insights into marketing and infrastructure investment decisions
Application Logic
Description
Cameras deployed will gather high resolution images and video files of tourists within the vicinity.
Sensors to track:
Tourist habits and preferences
Congestion levels for heat mapping
Data gathered from the use of mobile apps of purchases, bookings, views, etc.
Other relevant data to be gathered.
Description
Vast amounts of data files will be transferred in real-time to be processed by AI which analyses and tracks demographics, purchases, etc. (e.g., age, gender, etc.)
AI/ML-enabled analytics are used to detect tourist traffic and identify locations at which crowds are formed as well as identifying tourism spending habits.
Description
Real-time generated analysis provides management with actionable insights for better future planning such as:
Product placement at key crowd attractions, with recommendations of POIs
Investment opportunities to increase revenue streams
Adapt attractions to better suit specific demographics
Expected benefits
Potential with increased sales of merchandise with strategic product placement
Tourist data provide insights to design strategies to increase duration and spending during visits
Key value created
Increased revenue through data-driven insights and planning