Join the DNB Family

Manager, Cybersecurity Compliance

Key Accountabilities: 

• Act as the subject matter expert and focal point for Level 2 Cybersecurity Enhancement Controls, providing guidance, oversight, and challenge functions to control owners to ensure effective control implementation and operation.

• Lead the development, implementation, and continuous enhancement of cybersecurity governance artefacts, including policies, standards, procedures, process documentation, and control matrices.

• Conduct cybersecurity compliance assessments and control effectiveness reviews, identifying control gaps, compliance issues, emerging risks, and recommending corrective actions and improvement initiatives.

• Demonstrated ability to analyse, interpret, and translate various operating system script execution results, system logs, and output data into meaningful insights to support information security compliance reviews, audit assessments, control validation, and assurance activities.

• Coordinate and monitor remediation activities arising from audits, assessments, and compliance reviews, ensuring timely closure of findings and sustainable corrective actions.

• Facilitate the implementation, maintenance, and continual improvement of Information Security Management System (ISMS) activities, including ISO 27001 compliance, risk assessments, internal and external audits, and evidence management.

• Maintain and periodically review the organisation’s cybersecurity control inventory, ensuring alignment with regulatory requirements, industry standards, and internal governance obligations.

• Coordinate external audits, certification programmes, regulatory assessments, and third-party attestation exercises by preparing required documentation, managing evidence requests, and serving as the primary liaison with auditors and assessors.

• Lead cybersecurity compliance and governance initiatives, including vendor due diligence and evaluation activities, RFIs, RFQs, RFPs, cybersecurity assurance projects, and regulatory compliance programmes.

• Collaborate with business, technology, risk, and audit stakeholders to strengthen cybersecurity governance practices, promote a culture of compliance, and support the organisation’s cybersecurity and regulatory objectives.

What we're looking for 

• 8 - 10 years of working experience in the cybersecurity field, preferably with exposure to risk management, compliance, or security governance functions.

• Practical experience in internal controls, audit processes, and remediation management.

• Strong analytical, communication, and stakeholder coordination skills.

Qualifications:

• Education: Bachelor’s Degree in Computer Science, Information Systems, or any related field with working and leadership experience in information security and cybersecurity field.

• Certification (Preferred):  Professional certifications such as CISSP or CISM are preferred.

How to Apply?

Send us your updated resume at talent@digital-nasional.com.my

Email Subject: Application for <NAME OF THE POSITION>

Manager, Strategic Sourcing & Contract Management

Key Accountabilities: 

Strategic Sourcing 

• Responsible for managing the execution of sourcing projects based on the needs and demands of the business as approved by the relevant Tender Committees as per the Limit of Authority (LOA). Execution of sourcing projects covers end-to-end key tasks including identification of the vendor list, formulation of the sourcing strategy and tender process, establishing the evaluation criteria, preparation of tender documents, approval of sourcing strategy, negotiations to meet approved requirements, approval of the award, and contract execution. ​

• Assist in managing the end-to-end sourcing process from identifying and shortlisting suppliers to negotiating and finalizing contracts.

• Lead negotiations in the sourcing process and cost saving initiatives​.

• Conduct market and supplier analysis to identify cost optimisation opportunities, minimize potential risks and identify gaps as well as mitigation plans.

• Manage and resolve contract disputes (mainly the commercial value) together with the contract owner and relevant supporting team (eg. Operations, Legal, Finance, etc.)

• Work closely with other divisions/departments to identify sourcing needs and develop jointly agreed sourcing plans and strategies.

• Acts as the commercial lead to obtain internal approvals which entails presentation to decision makers on the justification for vendor selection, total cost of ownership of tender proposals, benchmarking information, and other relevant.

• Ensure that all sourcing execution adheres to the LOA, Procurement Policy and Procedures.

Contract Management 

• Responsible for ensuring that all key activities within the Contract Lifecycle Management (CLM) are executed efficiently. This includes pre-contracting and early involvement to entitlements tracking, managing vendor performance, governance and escalation management, tracking contract variations and finally contract termination or closure. Work closely with various stakeholders like end users, legal, procurement buyer, finance, etc. Takes ownership of the assigned portfolio (vendors & contracts) and champions certain key initiatives and processes within the contract management function.

• Support the development of contract management processes, procedures, and ensure business requirements are met.

• Perform contract handover & briefings, facilitate business reviews with vendors, tracks action items, report and escalate if required.

• Administer, track and report on 3rd party providers/suppliers’ contract obligations, facilitate and review claims, monitor and control contract amendments/change requests.

• Review contracts performance, SLA baseline and validation; manage service credits and earn backs.

• Maintain records of correspondence and documents in relation to established contracts and those in progress; resolve contract-related issues that may arise with other parties and internally within DNB.

• Monitor, measure and analyse suppliers’ performance, including value delivered and provide regular updates to senior management on cost optimisation opportunities, performance level, potential risks and supplier development action plans.

• Provide commercial and contractual advice to DNB Management and contract owners on the interpretation of their contracts, disputes and payment matters; provide contract input during the extension of contracts and/or future vendor selection.

What we're looking for:

• Minimum 8 - 10 years of relevant working experience in strategic sourcing, procurement, contract and vendor management, preferably in the Telecommunications or Technology industries.

• Hands-on experience and knowledge in commercial and contracting laws, including key contractual and commercial terms and conditions.

• Experienced in negotiating and drafting telco/technology-based agreements and formal correspondences.

• Has experience and knowledge in commercial and contracting best practices.

• Experienced in engaging with and managing international/global vendors.

• Has managed multiple key vendors and contracts across the contract lifecycle management from the initial stage of pre-contracting to contract expiry/closure including entitlement tracking, performance & escalation management, governance and contract compliance.

Qualification 

• Education: Bachelor’s Degree in Computer Science, Information Technology or equivalent

• Certification: Relevant professional certifications and qualifications will be an added advantage (i.e. CIPS, CCM/CCMA, etc.)

 

How to Apply?

Send us your updated resume at talent@digital-nasional.com.my

Email Subject: Application for <NAME OF THE POSITION>

Head, Cybersecurity Governance

Key Accountabilities: 

Cybersecurity Strategy & Governance 

• Develop and maintain DNB's cybersecurity strategy and multi-year roadmap aligned with business objectives. ​

• Drive cybersecurity maturity assessments, capability development and investment prioritisation. ​

• Establish and maintain the enterprise cybersecurity governance framework, policies, standards and operating model. ​

• Provide strategic cybersecurity guidance to senior management and Board committees. ​

• Foster a risk-aware culture across the organisation. ​

Governance, Risk & Compliance 

• Lead the establishment and maintenance of the organization's information security governance framework, risk management program, and compliance initiatives including policies and operating models. ​

• Ensure alignment with regulatory requirements, industry standards, and corporate security policies to protect information assets and support business objectives and compliance with national regulations set by MCMC and NACSA, global standards (ISO 27001, NIST, 3GPP, GSMA). ​

• Provide strategic guidance, risk reporting, and policy oversight including audits and control assessments to senior management and key stakeholders. ​

• Collaborate across business and technology functions to strengthen security governance, promote a risk-aware culture, and enhance organizational resilience. ​

Security Innovation & Technology Evaluation 

• Research, assess and recommend emerging cybersecurity technologies and capabilities.

• Sponsor proof-of-concept activities and technology evaluations.

• Develop business cases and strategic recommendations for cybersecurity investments.

• Monitor industry trends, threat intelligence and technology developments to continuously improve DNB's security posture.

Cybersecurity Testing  

• Lead and oversee adversary simulating real-world cyberattacks to assess the organization's ability to detect, respond to, and recover from advanced threats.

• Manage red team engagements, including penetration testing, threat emulation, and social engineering assessments across people, processes, and technology.

• Develop testing strategies, ensure compliance with security standards, and validate the effectiveness of security controls and incident response capabilities.

• Provide executive-level reporting and actionable recommendations to address identified risks and strengthen the organization's security posture.

• Collaborate closely with cybersecurity, IT, risk management, and business stakeholders to drive continuous security improvement and operational readiness.

• Execute Realistic Phishing Simulations: Implement regular, targeted phishing drills to test employee vigilance. Provide immediate, actionable feedback and micro-training to reinforce learning for those who fall for simulations.

Cybersecurity Awareness & Culture  

• Lead organisation-wide cybersecurity awareness and education programmes.

• Drive phishing simulations and human-risk management initiatives.

• Promote a cybersecurity-first culture across DNB.

• Ensure cybersecurity training content remains current and aligned with evolving threats.

Leadership & Innovation 

• Lead a multidisciplinary team of cybersecurity professionals.

• Champion new ways of working including automation-first culture across all digital and network transformation initiatives.

• Drive collaboration across government, telco operators, regulators, and security partners on critical cyber initiatives.

What we're looking for 

• Minimum 15–20 years experience in cybersecurity roles, with at least 5 years in a leadership role covering strategy, architecture, and governance.

• Deep understanding of telecommunications networks (especially 5G), OT/ICS security, cloud-native security, and threat intelligence.

• Strategic thinker with the ability to translate complex technical issues into clear business language.

• Proven experience in securing national critical infrastructure or large-scale, high-availability environments.

• Strong interpersonal and stakeholder management skills across regulators, government, and industry.

• Excellent understanding of current cyber threat landscape, regulatory developments, and technologies shaping telco security.

Qualifications:

• Education: Bachelor’s or Master’s Degree in Cybersecurity, Computer Science, Engineering, or related field.

• Certification (Preferred): Professional certifications such as CISSP, CISM, SABSA, TOGAF, or CCSP are preferred.

 

How to Apply?

Send us your updated resume at talent@digital-nasional.com.my

Email Subject: Application for <NAME OF THE POSITION>

Head, Data Centre of Excellence

Key Accountabilities: 

Data & AI Vision & Strategy & Vision 

• Define and execute comprehensive enterprise-wide data and AI strategy, ensuring alignment with DNB’s business priorities, 5G innovation roadmap and organization imperatives. ​

• Champion the adoption of data as a strategic asset across all business units and driving DNB to be a data-driven organization. ​

AI & Advanced Analytics Leadership  

• Shape and oversee the development and deployment of AI and machine learning solutions to optimize DNB’s 5G network performance, customer experience, and operational efficiency. ​

• Drive innovation through the use of Generative AI, Machine Learning, predictive analytics, automation, and intelligent data-driven solution developed by Data COE.​

Enterprise Analytics Enablement  

• Drive the integration of enterprise analytics tools and solution with Business functions, with enablement of self-service analytics, business intelligence, and performance reporting across DNB.

• Ensure analytics solutions are scalable, governed, and deliver measurable business value.

Data Platform & Engineering Oversight  

• Oversee and manage the architecture, development, and operations of the enterprise data platform, including data lakes, warehouses, and data pipelines.

• Ensure robust, secure, and scalable fit for purpose infrastructure to support real-time and batch analytics.

• Drive continuous improvement and optimization of data platform.

Data Governance & Compliance 

• Establish and enforce data governance policies, standards, and stewardship practices

• Ensure compliance with regulatory requirements (e.g., PDPA, GDPR) and internal data security and privacy requirements.

Team Leadership & Capability Building 

• Build and lead a multidisciplinary team of data scientists, engineers, analysts, and governance professionals.

• Foster a culture of collaboration, innovation, and continuous learning.

Stakeholder Engagement & Change Management 

• Engage with senior leadership and business units to promote data literacy and drive adoption of AI, automation and data-driven solution.

• Lead change management efforts to embed AI, automation and data capabilities into business processes.

Performance Monitoring & Value Realization 

• Define KPIs and success metrics for data initiatives and track their impact on business outcomes.

• Continuously evaluate and enhance data capabilities to maximize ROI.

Team Leadership and Development 

• Coach, mentor and develop a high-performing competent team

• Identify talents and build succession strategy and plans

• Role model and foster a culture of innovation, experimentation and technical excellence.

What we're looking for 

• 15+ years of experience in data, analytics, or technology leadership roles, with at least 5 years in a senior management capacity.

• Proven experience in leading enterprise AI and data programs within the telecommunications or technology sector, especially in 5G environments.

• Proven strong knowledge and understanding of analytical concepts, including (but not limited to) data mining, machine learning, mathematical modelling and predictive modelling.

Qualifications:

• Education: Bachelor’s degree in data science, Computer Science, Information Systems, Telecommunications Engineering, or any related field.

 

How to Apply?

Send us your updated resume at talent@digital-nasional.com.my

Email Subject: Application for <NAME OF THE POSITION>

Head, Digital Operations & Service Management

Key Accountabilities: 

Operational Excellence & Customer-Centric Service Delivery 

• Champion and embed a high-performance operations culture anchored on reliability, resilience, and continuous improvement. ​

• Drive customer-centric service management practices, ensuring service availability, responsiveness, and experience meet or exceed agreed SLAs ​

• Establish performance dashboards and KPIs to monitor end-to-end service quality, customer satisfaction, and operational efficiency. ​

Change, Release & Configuration Governance 

• Design, implement, and continuously enhance a robust change management process / policy, covering Network, Corporate IT, and Information Security domains. ​

• Ensure controlled, risk-assessed, and auditable change execution to minimise service disruption and safeguard system integrity.

Architecture Alignment & Future-Ready Platform Enablement 

• Ensure reference architecture and operational design standards are well-defined, documented, and aligned to DNB’s digital and network roadmap.

• Bridge strategy to execution by translating future capabilities into operational readiness requirements.

Strategic Vendor & Ecosystem Management 

• Establish and sustain strategic partnerships with key technology vendors, system integrators, and service providers.

• Ensure optimal sourcing strategies and supply chain resilience, balancing cost, performance, and innovation.

• Continuously assess vendor performance against SLAs, KPIs, and contractual obligations.

Managed Services Governance & Contract Ownership 

• Own and govern all Managed Services outsourcing contracts for network and security operations.

• Ensure strong contractual governance, compliance, and performance management, including service credits, risk mitigation, and continuous improvement clauses.

• Optimise delivery model to ensure value realisation, accountability, and transparency from partners.

Leadership of Integrated Operations 

• Provide leadership across DNB’s internal operations teams and Managed Service partners to deliver seamless, integrated operations.

• Build and sustain a world-class Network Operations Centre (NOC) / Security Operations Centre (SOC) capability.

• Foster a culture of collaboration, accountability, and high-performance across multi-vendor environments.

• Develop organisational capability through talent development, succession planning, and skills uplift (e.g., automation, AI/Ops).

Financial Stewardship & Cost Optimisation 

• Drive operational financial discipline, including budgeting, forecasting, and cost control for operations and managed services

• Identify and execute cost optimisation initiatives, including automation, contract renegotiation, and human resource efficiency.

Deployment & Operational Readiness Support 

• Provide operational leadership and expertise to network and digital service deployment programmes.

• Ensure operational readiness (people, process, tools, documentation) is embedded prior to go-live.

• Support rapid rollout with high quality, accuracy, and minimal service disruption

What we're looking for 

• Proven experience in telecommunications or IT service operations management, with a strong understanding of industry terminology, frameworks, principles, and service delivery models.

• Minimum 15 years of experience in applying digital technologies to drive process re-engineering and enterprise-wide digital transformation, beyond traditional digital channels, with preference for exposure within the telecommunications industry.

• Demonstrated ability in leading and managing large, cross-functional teams, fostering high performance and organisational alignment.

• Experience in areas such as digital customer service, business process digitalisation, network automation, cybersecurity operations, and/or network analytics will be considered a strong advantage.

Qualifications:

• Education: Bachelor’s Degree in Computer Science, Information Technology, Engineering or equivalent

 

How to Apply?

Send us your updated resume at talent@digital-nasional.com.my

Email Subject: Application for <NAME OF THE POSITION>

Manager, Learning & Development

Key Accountabilities: 

Program Implementation & Delivery

• Execute and manage end-to-end learning programs (technical/functional and soft skills training) including scheduling, logistics, vendor coordination and participant communication.
• Maintain and update the annual training calendar in alignment with the learning needs of different divisions/departments.
• Coordinate e-learning, workshops and hybrid training initiatives to ensure high-quality learner engagement and experience.
• Support the Head of Human Resources in executing organization-wide development programs (for e.g. talent & leadership development, upskilling and reskilling programs).
• Liaise with business divisions and departments to analyse training needs and support implementation of functional learning roadmaps.
• Collaborate with internal subject matter experts and external training providers to deliver high quality, relevant and impactful content.

Compliance & Governance

• Ensure all training activities are documented and tracked in accordance with company policies and audit requirements.
• Prepare and submit monthly, quarterly and annual L&D reports, including training hours, participation rates and budget utilization.
• Support regulatory training compliance (eg. MCMC, OSHA, PDPA) for relevant functions.
• Manage and track HRDC budget and spending.

Evaluation & Continuous Improvement

• Collect and analyse post-training feedback and assessments to measure program effectiveness.
• Recommend improvements based on participant feedback, business outcomes and L&D metrics.
• Maintain accurate records of training history and certifications.
• Research and give suggestion to leadership on new programs and certification for upskilling.
• Stay abreast of current trends, methodologies and L&D approaches.
• Evaluate vendor performance and effectiveness, and recommend changes where needed.

Internship Hiring Framework Ownership

• Experience in developing and managing internship, graduate, or early talent development programmes, including collaboration with educational institutions, talent sourcing, selection processes, onboarding, development interventions, and programme evaluation.
• Proven ability to establish and govern internship frameworks that support talent pipeline development and future workforce planning.

What we're looking for 

• 8 -10 years of experience in Learning & Development

• Has hands-on experience with L&D implementations showing strong planning and coordination skills, good attention to detail and analytical skills.

• Familiar with learning management systems (LMS) and digital learning tools.

Qualifications:

• Education: Bachelor’s Degree in Human Resources, Education, Organisational Development, Psychology or any related field.

• Certification: HRDC / HRDF Certification would be an advantage.

How to Apply?

Send us your updated resume at talent@digital-nasional.com.my

Email Subject: Application for <NAME OF THE POSITION>

Executive, OSS/BSS Solutions

Key Accountabilities:

OSS/BSS Solution Design & Innovation

• Support the design and enhancement of OSS/BSS platforms, including Performance, Fault, Mediation, and Billing systems.

• Leverage emerging technologies such as AI/ML, Automation, RPA, microservices, and cloud-native architectures.

• Ensure solutions are scalable, resilient, and adaptable to future business and technology needs.

Stakeholder & Vendor Management

• Act as the key liaison between business stakeholders, technical teams, and external vendors to align requirements.

• Define and standardize APIs and integration approaches to ensure interoperability across systems.

• Ensure adherence to best practices including SOA, SDN, and NFV across all solution implementations.

Governance, Risk & Compliance

• Ensure compliance with regulatory requirements, internal policies, and cybersecurity standards.

• Implement best practices in data governance, IAM, encryption, and information security frameworks.

• Identify and mitigate risks proactively to safeguard system integrity and data confidentiality.

Digital Transformation & Change Management

• Support transformation initiatives to modernize OSS/BSS platforms and operating models.

• Lead migration from legacy systems to containerized and cloud-based environments (e.g., Kubernetes, Docker).

• Apply Infrastructure as Code (IaC) practices using tools such as Ansible and Terraform to improve deployment efficiency.

Business Analysis & Continuous Improvement

• Gather and analyse business and operational requirements to define system enhancements.

• Perform gap analysis, impact assessments, and root cause analysis to identify improvement opportunities.

• Drive continuous improvement initiatives to enhance efficiency and performance.

Documentation & Knowledge Management

• Develop and maintain comprehensive documentation for systems, processes, and integrations.

• Ensure documentation is standardised, up-to-date, and accessible to relevant stakeholders.

• Support knowledge sharing and capability building across teams to strengthen operational continuity.

Flexibility & Evolving Responsibilities

• Adapt to evolving business needs, priorities, and technological advancements within the OSS/BSS domain.

• Undertake additional responsibilities as required to support operational and strategic objectives.

• Continuously build knowledge and capabilities to remain relevant in a dynamic technology environment.

What we’re looking for:

• Minimum 1-2 years experience in OSS/ BSS technology

• Familiar with OSS/ BSS business processes, frameworks and methodology, technical platforms, applications, and software

• Understanding of software development life cycle management

• Able to think strategically and resolve complex issues effectively

• Meticulous with high attention to detail and accuracy

• Excellent written and verbal communication skills

Qualification:

• Education: Bachelor’s in computer science, Engineering, Information Science, or equivalent

 

How to Apply?

Send us your updated resume at talent@digital-nasional.com.my

Email Subject: Application for <NAME OF THE POSITION>

Senior Executive, Data Engineering & Enterprise Analytics

Key Accountabilities:

Enterprise Analytics Solution Development

• Assist in designing, developing, and deploying analytics solutions including dashboards, reports, and data models to support business decision-making.

• Support the maintenance, monitoring, and analysis of data model performance and data accuracy.

• Collaborate with internal stakeholders/business users to understand needs, gather requirements, and iterate on solutions.

Data Preparation & Feature Engineering

• Prepare, clean, and transform large datasets for analytics and reporting purposes.

• Support the design and implementation of data pipelines and integration processes to ensure data quality and availability.

• Work with data engineering tools and programming languages (e.g., SQL, Python, R) for querying, transforming, and analyzing data.

Advanced Analytics & Reporting

• Perform data analysis such as regression, forecasting, correlation studies, root cause analysis, and data modeling to generate insights and create performance metrics.

• Analyze and monitor key business and network performance indicators, supporting service improvement plans and remediation efforts.

Business Intelligence (BI) & Data Visualization

• Develop and enhance BI products, ensuring intuitive dashboards, reports, and self-service analytics capabilities.

• Translate analysis into actionable insights and recommendations for business stakeholders.

Innovation & Research

• Stay updated with the latest AI/ML tools, frameworks, and methodologies

• Contribute to proof-of-concept projects and evaluate emerging technologies for applications.

Documentation & Knowledge Sharing

• Maintain detailed documentation of models, data pipelines, and experiments.

• Share knowledge and support junior team members or interns when applicable.

What we’re looking for:

• Minimum 1-3 years’ experience in Business Intelligence (BI), data analytics and/ or data engineering role, preferably in the Telecommunications industry.

• Strong ability to analyze large datasets and perform advanced analytics to generate insights and support business decisions.

• Hands-on experience in developing data visualizations for dashboards and reporting, translating analysis into actionable recommendations.

• Strong foundation in statistics, probability, A/B testing and predictive analytics.

• Proficient in Python, R, SQL and ML libraries.

• Familiarity with MLOps and model deployment via CD/CD pipelines, model monitoring and feature management.

• Proficient in AI/ML model fine-tuning, optimization and cost-effective deployment.

Qualification:

• Education: Bachelor’s Degree in Engineering, IT, Business, Mathematics, Statistics or equivalent.

 

How to Apply?

Send us your updated resume at talent@digital-nasional.com.my

Email Subject: Application for <NAME OF THE POSITION>