Join the DNB Family

Manager, Cybersecurity Compliance

Key Accountabilities: 

• Act as the subject matter expert and focal point for Level 2 Cybersecurity Enhancement Controls, providing guidance, oversight, and challenge functions to control owners to ensure effective control implementation and operation.

• Lead the development, implementation, and continuous enhancement of cybersecurity governance artefacts, including policies, standards, procedures, process documentation, and control matrices.

• Conduct cybersecurity compliance assessments and control effectiveness reviews, identifying control gaps, compliance issues, emerging risks, and recommending corrective actions and improvement initiatives.

• Demonstrated ability to analyse, interpret, and translate various operating system script execution results, system logs, and output data into meaningful insights to support information security compliance reviews, audit assessments, control validation, and assurance activities.

• Coordinate and monitor remediation activities arising from audits, assessments, and compliance reviews, ensuring timely closure of findings and sustainable corrective actions.

• Facilitate the implementation, maintenance, and continual improvement of Information Security Management System (ISMS) activities, including ISO 27001 compliance, risk assessments, internal and external audits, and evidence management.

• Maintain and periodically review the organisation’s cybersecurity control inventory, ensuring alignment with regulatory requirements, industry standards, and internal governance obligations.

• Coordinate external audits, certification programmes, regulatory assessments, and third-party attestation exercises by preparing required documentation, managing evidence requests, and serving as the primary liaison with auditors and assessors.

• Lead cybersecurity compliance and governance initiatives, including vendor due diligence and evaluation activities, RFIs, RFQs, RFPs, cybersecurity assurance projects, and regulatory compliance programmes.

• Collaborate with business, technology, risk, and audit stakeholders to strengthen cybersecurity governance practices, promote a culture of compliance, and support the organisation’s cybersecurity and regulatory objectives.

What we're looking for 

• 8 - 10 years of working experience in the cybersecurity field, preferably with exposure to risk management, compliance, or security governance functions.

• Practical experience in internal controls, audit processes, and remediation management.

• Strong analytical, communication, and stakeholder coordination skills.

Qualifications:

• Education: Bachelor’s Degree in Computer Science, Information Systems, or any related field with working and leadership experience in information security and cybersecurity field.

• Certification (Preferred):  Professional certifications such as CISSP or CISM are preferred.

How to Apply?

Send us your updated resume at talent@digital-nasional.com.my

Email Subject: Application for <NAME OF THE POSITION>

Manager, Strategic Sourcing & Contract Management

Key Accountabilities: 

Strategic Sourcing 

• Responsible for managing the execution of sourcing projects based on the needs and demands of the business as approved by the relevant Tender Committees as per the Limit of Authority (LOA). Execution of sourcing projects covers end-to-end key tasks including identification of the vendor list, formulation of the sourcing strategy and tender process, establishing the evaluation criteria, preparation of tender documents, approval of sourcing strategy, negotiations to meet approved requirements, approval of the award, and contract execution. ​

• Assist in managing the end-to-end sourcing process from identifying and shortlisting suppliers to negotiating and finalizing contracts.

• Lead negotiations in the sourcing process and cost saving initiatives​.

• Conduct market and supplier analysis to identify cost optimisation opportunities, minimize potential risks and identify gaps as well as mitigation plans.

• Manage and resolve contract disputes (mainly the commercial value) together with the contract owner and relevant supporting team (eg. Operations, Legal, Finance, etc.)

• Work closely with other divisions/departments to identify sourcing needs and develop jointly agreed sourcing plans and strategies.

• Acts as the commercial lead to obtain internal approvals which entails presentation to decision makers on the justification for vendor selection, total cost of ownership of tender proposals, benchmarking information, and other relevant.

• Ensure that all sourcing execution adheres to the LOA, Procurement Policy and Procedures.

Contract Management 

• Responsible for ensuring that all key activities within the Contract Lifecycle Management (CLM) are executed efficiently. This includes pre-contracting and early involvement to entitlements tracking, managing vendor performance, governance and escalation management, tracking contract variations and finally contract termination or closure. Work closely with various stakeholders like end users, legal, procurement buyer, finance, etc. Takes ownership of the assigned portfolio (vendors & contracts) and champions certain key initiatives and processes within the contract management function.

• Support the development of contract management processes, procedures, and ensure business requirements are met.

• Perform contract handover & briefings, facilitate business reviews with vendors, tracks action items, report and escalate if required.

• Administer, track and report on 3rd party providers/suppliers’ contract obligations, facilitate and review claims, monitor and control contract amendments/change requests.

• Review contracts performance, SLA baseline and validation; manage service credits and earn backs.

• Maintain records of correspondence and documents in relation to established contracts and those in progress; resolve contract-related issues that may arise with other parties and internally within DNB.

• Monitor, measure and analyse suppliers’ performance, including value delivered and provide regular updates to senior management on cost optimisation opportunities, performance level, potential risks and supplier development action plans.

• Provide commercial and contractual advice to DNB Management and contract owners on the interpretation of their contracts, disputes and payment matters; provide contract input during the extension of contracts and/or future vendor selection.

What we're looking for:

• Minimum 5 - 8 years of relevant working experience in strategic sourcing, procurement, contract and vendor management, preferably in the Telecommunications or Technology industries.

• Hands-on experience and knowledge in commercial and contracting laws, including key contractual and commercial terms and conditions.

• Experienced in negotiating and drafting telco/technology-based agreements and formal correspondences.

• Has experience and knowledge in commercial and contracting best practices.

• Experienced in engaging with and managing international/global vendors.

• Has managed multiple key vendors and contracts across the contract lifecycle management from the initial stage of pre-contracting to contract expiry/closure including entitlement tracking, performance & escalation management, governance and contract compliance.

Qualification 

• Education: Bachelor’s Degree in Computer Science, Information Technology or equivalent

• Certification: Relevant professional certifications and qualifications will be an added advantage (i.e. CIPS, CCM/CCMA, etc.)

 

How to Apply?

Send us your updated resume at talent@digital-nasional.com.my

Email Subject: Application for <NAME OF THE POSITION>

Head, Cybersecurity Governance

Key Accountabilities: 

Cybersecurity Planning, Strategy and Governance 

• Develop and maintain a forward-looking cybersecurity strategy aligned to DNB’s 5G license requirements. ​

• Drive cybersecurity capability roadmaps, investment prioritization, and maturity assessments ​

• Lead threat modelling, emerging tech assessments and risk analysis for 5G infrastructure. ​

Governance, Risk & Compliance 

• Lead the development and implementation of cybersecurity governance frameworks, policies, and operating models. ​

• Ensure compliance with national regulations set by MCMC and NACSA, global standards (ISO 27001, NIST, 3GPP, GSMA). ​

• Oversee cyber risk management practices, including audits, control assessments, and board-level reporting. . ​

Architecture & Engineering  

• Own the enterprise security architecture and ensure integration into 5G network design, cloud platforms and applications.

• Lead the engineering and implementation of secure-by-design capabilities including IAM, Zero Trust, SIEM, SOAR, SD-WAN, and network segmentation.

• Collaborate with telecom vendors and system integrators to validate cyber resilience of network elements (RAN, Core, Transport and Data Center).

Cybersecurity Testing  

• Ensure the acquisition and development of specialized tools, methodologies, and expertise for 5G-specific cybersecurity testing, including (physical, application, network, signaling)

• Radio Interface Security Testing: Assessing vulnerabilities in the 5G Radio Access Network interface, including physical layer attacks, jamming, and authentication bypasses.

• Core Network (5GC) Penetration Testing: Targeting service-based architecture (SBA) APIs, network function virtualization infrastructure (NFVI), and orchestration layers.

Cybersecurity Awareness/Training  

• Champion Cyber Awareness Programs: Lead engaging, relevant cybersecurity awareness training for all staff, emphasizing phishing recognition, social engineering, and secure data practices specific to our engineering and planning functions.

• Execute Realistic Phishing Simulations: Implement regular, targeted phishing drills to test employee vigilance. Provide immediate, actionable feedback and micro-training to reinforce learning for those who fall for simulations.

• Ensure Robust Training Platform Maintenance: Oversee the selection and continuous maintenance of our cybersecurity training platform, ensuring it's updated with the latest threats, content, and secure infrastructure to support ongoing learning.

Leadership & Innovation 

• Lead a multidisciplinary team of cybersecurity strategists, architects, engineers, and cyber risk professionals.

• Champion new ways of working including automation-first culture across all digital and network transformation initiatives.

• Drive collaboration across government, telco operators, regulators, and security partners on critical cyber initiatives.

Service Management 

• Lead the strategy to commercialise cybersecurity services. Drive the strategy for our cybersecurity services, making sure they are high-quality, efficient, and reliable

• Oversee our governance framework to maintain compliance with company policies and industry regulations.

• Create and track performance metrics to ensure all security services meet our standards and adequately updated to our customers cybersecurity team.

• Act as the main point of contact for all cybersecurity services, building strong relationships and clearly communicating the impact of our work to senior leaders and business teams

What we're looking for 

• Minimum 15–20 years’ experience in cybersecurity roles, with at least 5 years in a leadership role covering strategy, architecture, and governance.

• Deep understanding of telecommunications networks (especially 5G), OT/ICS security, cloud-native security, and threat intelligence.

• Strategic thinker with the ability to translate complex technical issues into clear business language.

• Proven experience in securing national critical infrastructure or large-scale, high-availability environments.

• Strong interpersonal and stakeholder management skills across regulators, government, and industry.

• Excellent understanding of current cyber threat landscape, regulatory developments, and technologies shaping telco security.

Qualifications:

• Education: Bachelor’s or Master’s Degree in Cybersecurity, Computer Science, Engineering, or related field.

• Certification (Preferred): Professional certifications such as CISSP, CISM, SABSA, TOGAF, or CCSP are preferred.

 

How to Apply?

Send us your updated resume at talent@digital-nasional.com.my

Email Subject: Application for <NAME OF THE POSITION>

Head, Data Centre of Excellence

Key Accountabilities: 

Data & AI Vision & Strategy & Vision 

• Define and execute comprehensive enterprise-wide data and AI strategy, ensuring alignment with DNB’s business priorities, 5G innovation roadmap and organization imperatives. ​

• Champion the adoption of data as a strategic asset across all business units and driving DNB to be a data-driven organization. ​

AI & Advanced Analytics Leadership  

• Shape and oversee the development and deployment of AI and machine learning solutions to optimize DNB’s 5G network performance, customer experience, and operational efficiency. ​

• Drive innovation through the use of Generative AI, Machine Learning, predictive analytics, automation, and intelligent data-driven solution developed by Data COE.​

Enterprise Analytics Enablement  

• Drive the integration of enterprise analytics tools and solution with Business functions, with enablement of self-service analytics, business intelligence, and performance reporting across DNB.

• Ensure analytics solutions are scalable, governed, and deliver measurable business value.

Data Platform & Engineering Oversight  

• Oversee and manage the architecture, development, and operations of the enterprise data platform, including data lakes, warehouses, and data pipelines.

• Ensure robust, secure, and scalable fit for purpose infrastructure to support real-time and batch analytics.

• Drive continuous improvement and optimization of data platform.

Data Governance & Compliance 

• Establish and enforce data governance policies, standards, and stewardship practices

• Ensure compliance with regulatory requirements (e.g., PDPA, GDPR) and internal data security and privacy requirements.

Team Leadership & Capability Building 

• Build and lead a multidisciplinary team of data scientists, engineers, analysts, and governance professionals.

• Foster a culture of collaboration, innovation, and continuous learning.

Stakeholder Engagement & Change Management 

• Engage with senior leadership and business units to promote data literacy and drive adoption of AI, automation and data-driven solution.

• Lead change management efforts to embed AI, automation and data capabilities into business processes.

Performance Monitoring & Value Realization 

• Define KPIs and success metrics for data initiatives and track their impact on business outcomes.

• Continuously evaluate and enhance data capabilities to maximize ROI.

Team Leadership and Development 

• Coach, mentor and develop a high-performing competent team

• Identify talents and build succession strategy and plans

• Role model and foster a culture of innovation, experimentation and technical excellence.

What we're looking for 

• 15+ years of experience in data, analytics, or technology leadership roles, with at least 5 years in a senior management capacity.

• Proven experience in leading enterprise AI and data programs within the telecommunications or technology sector, especially in 5G environments.

• Proven strong knowledge and understanding of analytical concepts, including (but not limited to) data mining, machine learning, mathematical modelling and predictive modelling.

Qualifications:

• Education: Bachelor’s degree in data science, Computer Science, Information Systems, Telecommunications Engineering, or any related field.

 

How to Apply?

Send us your updated resume at talent@digital-nasional.com.my

Email Subject: Application for <NAME OF THE POSITION>

Head, Digital Operations & Service Management

Key Accountabilities: 

Operational Excellence & Customer-Centric Service Delivery 

• Champion and embed a high-performance operations culture anchored on reliability, resilience, and continuous improvement. ​

• Drive customer-centric service management practices, ensuring service availability, responsiveness, and experience meet or exceed agreed SLAs ​

• Establish performance dashboards and KPIs to monitor end-to-end service quality, customer satisfaction, and operational efficiency. ​

Change, Release & Configuration Governance 

• Design, implement, and continuously enhance a robust change management process / policy, covering Network, Corporate IT, and Information Security domains. ​

• Ensure controlled, risk-assessed, and auditable change execution to minimise service disruption and safeguard system integrity.

Architecture Alignment & Future-Ready Platform Enablement 

• Ensure reference architecture and operational design standards are well-defined, documented, and aligned to DNB’s digital and network roadmap.

• Bridge strategy to execution by translating future capabilities into operational readiness requirements.

Strategic Vendor & Ecosystem Management 

• Establish and sustain strategic partnerships with key technology vendors, system integrators, and service providers.

• Ensure optimal sourcing strategies and supply chain resilience, balancing cost, performance, and innovation.

• Continuously assess vendor performance against SLAs, KPIs, and contractual obligations.

Managed Services Governance & Contract Ownership 

• Own and govern all Managed Services outsourcing contracts for network and security operations.

• Ensure strong contractual governance, compliance, and performance management, including service credits, risk mitigation, and continuous improvement clauses.

• Optimise delivery model to ensure value realisation, accountability, and transparency from partners.

Leadership of Integrated Operations 

• Provide leadership across DNB’s internal operations teams and Managed Service partners to deliver seamless, integrated operations.

• Build and sustain a world-class Network Operations Centre (NOC) / Security Operations Centre (SOC) capability.

• Foster a culture of collaboration, accountability, and high-performance across multi-vendor environments.

• Develop organisational capability through talent development, succession planning, and skills uplift (e.g., automation, AI/Ops).

Financial Stewardship & Cost Optimisation 

• Drive operational financial discipline, including budgeting, forecasting, and cost control for operations and managed services

• Identify and execute cost optimisation initiatives, including automation, contract renegotiation, and human resource efficiency.

Deployment & Operational Readiness Support 

• Provide operational leadership and expertise to network and digital service deployment programmes.

• Ensure operational readiness (people, process, tools, documentation) is embedded prior to go-live.

• Support rapid rollout with high quality, accuracy, and minimal service disruption

What we're looking for 

• Proven experience in telecommunications or IT service operations management, with a strong understanding of industry terminology, frameworks, principles, and service delivery models.

• Minimum 15 years of experience in applying digital technologies to drive process re-engineering and enterprise-wide digital transformation, beyond traditional digital channels, with preference for exposure within the telecommunications industry.

• Demonstrated ability in leading and managing large, cross-functional teams, fostering high performance and organisational alignment.

• Experience in areas such as digital customer service, business process digitalisation, network automation, cybersecurity operations, and/or network analytics will be considered a strong advantage.

Qualifications:

• Education: Bachelor’s Degree in Computer Science, Information Technology, Engineering or equivalent

 

How to Apply?

Send us your updated resume at talent@digital-nasional.com.my

Email Subject: Application for <NAME OF THE POSITION>

Senior Executive, Governance Risk & Compliance (IGU)

Key Accountabilities:

Governance, Ethics and Compliance

• Maintain, review and update internal policies, SOPs, frameworks and governance documentation in alignment with approved standards.

• Support the preparation of governance papers, reports and presentations for Management and Board-level committees.

• Monitor adherence to internal governance processes and assist in tracking follow-up actions arising from governance forums.

• Assist in the coordination, supervision, and assessment of integrity programs/training to foster a culture of compliance and ethical behaviour within the organization.

• Assist the Head of GRC in carrying out Corruption Risk Assessments.

Risk Management Execution & Support

• Independently maintain and update enterprise and departmental risk registers.

• Coordinate risk assessments, workshops and collect supporting evidence from business units.

• Track mitigation actions for identified risks and escalate overdue or critical issues to the Manager as required.

• Support enterprise-wide risk reporting, including consolidation of risk movements and key issues.

Compliance Execution & Support

• Assist in monitoring compliance obligations across departments and maintain compliance trackers.

• Coordinate responses for regulatory requests, assessments and submissions (e.g. MCMC), including evidence collation and documentation.

• Support periodic compliance reviews and follow-up actions.

GRC Audit & Reporting

• Coordinate internal and external ISO audit activities (ABMS ISO 37001) by preparing documentation, schedules and response trackers.

• Track audit issues, management action plans and follow-ups to closure.

• Support preparation of periodic GRC reports for management and other stakeholders.

Coordination & Continuous Improvement

• Act as a key liaison with internal stakeholders to ensure timely data collection and delivery of GRC activities.

• Identify opportunities for process improvements within GRC operations and reporting.

• Execute continuous improvement projects and initiatives.

• Conduct briefings to employees to ensure awareness of changes in policies and processes.

• Develop solid relationships with organization management to increase their awareness of corruption, power abuse, misconduct, and violations of integrity.

• Execute any and all matters as instructed by the Head of GRC.

What we’re looking for:

• Minimum 4–6 years of experience in governance, risk, compliance, internal audit or related corporate functions.

• Working knowledge of governance, risk management and compliance frameworks.

• Experience working in a regulated industry (e.g. telecommunications, finance, energy, or public sector) is highly desirable.

• Able to manage tasks independently with minimal supervision.

Qualification:

• Education: Bachelor’s Degree in Risk Management, Business, Finance, Law, or a related field

• Certification: Relevant GRC-related certifications (e.g. Risk Management, Compliance, Internal Audit) will be an advantage

 

How to Apply?

Send us your updated resume at talent@digital-nasional.com.my

Email Subject: Application for <NAME OF THE POSITION>

Assistant Manager, Network Performance & Optimisation

Key Accountabilities: 

• Operational Collaboration: Work closely with the NOC, NPO, and FSO teams within Managed Services to ensure seamless day‑to‑day technical operations, timely issue resolution, and alignment on network priorities across functions.

• Performance Review & Analysis: Partner with the DNB Digital Operations Team to review, analyze, and interpret weekly DNB 5G network performance metrics, identifying trends, risks, and opportunities for improvement.

• Subject Matter Expertise & Governance: Act as the Subject Matter Expert (SME) and governance authority for RAN domain, ensuring compliance with standards, alignment with NPO deliverables, and adherence to agreed operational frameworks.

• Network Performance Management: Oversee, monitor, and proactively drive RAN network performance and KPIs to meet and exceed defined service levels, quality benchmarks, and customer expectations.

• Optimization & Enhancement Leadership: Lead and coordinate RAN network optimization and enhancement initiatives, including Coverage optimisation (tilt, azimuth, parameter tuning), Capacity optimisation (load balancing, spectrum utilisation, carrier aggregation), Interference mitigation, Mobility optimisation (handover tuning, neighbour relations), parameter tuning and any other areas to improve overall network performance.

• Data‑Driven Improvements: Analyze historical and real‑time performance data to identify recurring issues, root causes, and improvement areas and recommend actionable solutions to enhance overall network efficiency.

• Stakeholder & Service Coordination: Work closely with the service management team and onboard MNOs to monitor 5G network performance, address service concerns, and continuously improve end‑to‑end service delivery.

• Adaptability & Continuous Improvement: Adapt and evolve responsibilities in line with changing business objectives, operational requirements, and technology advancements, while supporting continuous improvement initiatives across the organization.

What we're looking for 

• Minimum 7 Years of Experience in services management or a similar role, preferably in the telecommunications industry.

• Adequate telecommunications knowledge specifically in mobile network or telco environment.

• Experience in LTE / 5G NR RAN technologies, Radio planning & optimisation principles.

• Network Optimization and Deep analysis experience on RAN Domain.

• Strategic & Analytical Thinking: Demonstrates strong problem-solving and analytical abilities to address complex issues and drive performance improvements.

• Leadership & Proactiveness: Takes initiative, leads and motivates teams effectively, and adapts well to changing business and operational needs.

• Communication & Interpersonal Skills: Communicates clearly in written and verbal forms, with strong interpersonal skills to build and maintain effective working relationships

Qualifications:

• Education: Bachelor’s Degree in Engineering, Telecommunications or equivalent

How to Apply?

Send us your updated resume at talent@digital-nasional.com.my

Email Subject: Application for <NAME OF THE POSITION>

Manager, Learning & Development

Key Accountabilities: 

Program Implementation & Delivery

• Execute and manage end-to-end learning programs (technical/functional and soft skills training) including scheduling, logistics, vendor coordination and participant communication.
• Maintain and update the annual training calendar in alignment with the learning needs of different divisions/departments.
• Coordinate e-learning, workshops and hybrid training initiatives to ensure high-quality learner engagement and experience.
• Support the Head of Human Resources in executing organization-wide development programs (for e.g. talent & leadership development, upskilling and reskilling programs).
• Liaise with business divisions and departments to analyse training needs and support implementation of functional learning roadmaps.
• Collaborate with internal subject matter experts and external training providers to deliver high quality, relevant and impactful content.

Compliance & Governance

• Ensure all training activities are documented and tracked in accordance with company policies and audit requirements.
• Prepare and submit monthly, quarterly and annual L&D reports, including training hours, participation rates and budget utilization.
• Support regulatory training compliance (eg. MCMC, OSHA, PDPA) for relevant functions.
• Manage and track HRDC budget and spending.

Evaluation & Continuous Improvement

• Collect and analyse post-training feedback and assessments to measure program effectiveness.
• Recommend improvements based on participant feedback, business outcomes and L&D metrics.
• Maintain accurate records of training history and certifications.
• Research and give suggestion to leadership on new programs and certification for upskilling.
• Stay abreast of current trends, methodologies and L&D approaches.
• Evaluate vendor performance and effectiveness, and recommend changes where needed.

Internship Hiring Framework Ownership

• Experience in developing and managing internship, graduate, or early talent development programmes, including collaboration with educational institutions, talent sourcing, selection processes, onboarding, development interventions, and programme evaluation.
• Proven ability to establish and govern internship frameworks that support talent pipeline development and future workforce planning.

What we're looking for 

• 8 -10 years of experience in Learning & Development

• Has hands-on experience with L&D implementations showing strong planning and coordination skills, good attention to detail and analytical skills.

• Familiar with learning management systems (LMS) and digital learning tools.

Qualifications:

• Education: Bachelor’s Degree in Human Resources, Education, Organisational Development, Psychology or any related field.

• Certification: HRDC / HRDF Certification would be an advantage.

How to Apply?

Send us your updated resume at talent@digital-nasional.com.my

Email Subject: Application for <NAME OF THE POSITION>